Returns & Exchanges

Call Us

Toll-free Telephone Hours:

Summer Hours

(Feb 1 – July 31)
Mon-Fri: 8:30am – 5:00pm EST

Winter Hours

(Aug 1 – Jan 31)
Mon-Thurs: 9:00am – 5:30pm EST
Friday: 8:30am – 5:00pm EST

Return Address

Worldwide Sport Supply
Attn: Returns
2809 Old Vestal Road
Vestal, NY 13850

Hassle Free

Get the right fit, no sweat. Free exchanges both ways!

  • No restocking fees
  • Free shipping on exchanges

Return Policy for Refunds

We want you to be delighted with your purchase, though sometimes it doesn’t work out. No re-stocking fees apply to items returned within 30 days of purchase. A 25% restocking fee will be charged to merchandise returned over 30 days after purchase. All returns and exchanges must be sent back in re-sellable or store bought condition within it’s original packaging. We reserve the right to refuse acceptance of any return or exchange that doesn’t comply with this policy.
*Shipping charges are non-refundable on any returned items.

Call Customer Service for a return authorization # to place on the outside of the package for faster processing of your credit. Place the merchandise securely in a box with your original packing list, then send the package back to us via insured mail with delivery confirmation to the address below. All merchandise purchased with a promotional discount will be refunded for the price paid. Please allow 1-2 business days from the day we receive your package for your account to be credited.

All returns and exchanges should be shipped via insured mail with delivery confirmation (No returns will be accepted C.O.D. or freight collect).

Non-Refundable Items

  • Undergarments and mouthguards are non-refundable
  • Gifts with purchase are not eligible for returns for credit or exchanges.
  • Custom clothing or decorated products are non-returnable and non-refundable for any reason.

Shoe Exchange Conditions

  • Shoes must be in store bought condition.
    (To avoid marking, please try shoes on in a carpeted area while wearing athletic socks.)
  • Order must have been placed within the last 3 months.
  • Use original shipping carton provided to return the product.
  • Include all materials originally provided with the purchase (i.e. shoe box)
  • Do not use the shoe box as the shipping carton.

Merchandise Return Conditions

  • Item(s) must be in store bought condition.
  • Marked, worn, used, or soiled merchandise is non-refundable.
  • Undergarments and mouthguards are non-refundable.
  • Order must have been placed within the last 3 months.
  • Use original shipping carton provided to return the product(s).
  • Include all materials originally provided with the purchase.

Incorrect Shipments

If you receive an incorrect shipment, please notify us within 3 days so we can make it right immediately. Worldwide Sport Supply will send you a pre-paid return shipping label. When you receive this label, simply attach it to the shipping carton and drop it off at any UPS Store or give to any UPS driver. You will not be charged any additional shipping fees.

Need a Team Store? Sign-up Today!

Team stores just got even easier! Features include: affordable apparel and accessories, easy to navigate web stores, customize with names and numbers, orders delivered directly to individual shoppers and raise funds for your team and earn rewards!

Free Ground Shipping Over $99*!

*Exludes purchase orders, heavy items and team stores.

see details & restrictions

Free Exchanges in the U.S.*

*We pay shipping both ways!

see details & restrictions