Get the Right Fit, No Sweat.
Free Exchanges Both Ways!
If the size of an item you’ve ordered isn’t quite right, we’ll gladly exchange it for another size.
No re-stocking fees or shipping charges on exchanges!
Simply call us at 800-756-3555, and we’ll take care of you.
Telephone Hours:
Monday-Thursday: 9:00 am - 5:30 pm (EST)
Friday: 8:30 am - 5:00 pm (EST)
Shoe Exchange Conditions- Shoes must be in store bought condition.
(To avoid marking, please try shoes on in a carpeted area while wearing athletic socks.) - Order must have been placed within the last 3 months.
- Use original shipping carton provided to return the product.
- Include all materials originally provided with the purchase.
- Do not use the shoe box as the shipping carton.
Return Policy for Refunds
We want you to be delighted with your purchase, though sometimes it doesn’t work out. No re-stocking fees apply to items returned within 60 days of purchase.
A 25% restocking fee will be charged to merchandise returned over 60 days after purchase.
Place the merchandise securely in a box with your original packing list, then send the package back to us via insured mail with delivery confirmation to the address below.
All merchandise purchased with a promotional discount will be refunded for the price paid. Please allow 1-2 business days from the day we receive your package for your account to be credited.
All returns and exchanges should be shipped via insured mail with delivery confirmation (No returns will be accepted C.O.D. or freight collect).
Ship To:|
Worldwide Sport Supply |
|
ATTN: Returns |
|
145 N Jensen Rd |
|
Vestal, NY 13850-2177 |
Merchandise Return Conditions- Item(s) must be in store bought condition.
- Marked, worn, used, or soiled merchandise is non-refundable.
- Undergarments and mouthguards are non-refundable.
- Order must have been placed within the last 3 months.
- Use original shipping carton provided to return the product(s).
- Include all materials originally provided with the purchase.
Incorrect Shipments
If you receive an incorrect shipment, please notify us within 7 days so we can make it right immediately. Worldwide Sport Supply will send you a pre-paid return shipping label.
When you receive this label, simply attach it to the shipping carton and drop it off at any UPS Store or give to any UPS driver. You will not be charged any additional shipping fees.
Gifts with Purchase
Gifts with purchase are not eligible for returns for credit or exchanges.